Privacy Policy

Effective Date: November 2024
Thank you for using SAPAPP! This Privacy Policy outlines how SAPAPP ("SAPAPP," "We," "Us," or "Our") protects your privacy when you use SAPAPP (the "SAPAPP Service"), which includes the Website located at SAPAPP.co.uk (the "Site"). PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS DESCRIBED HEREIN AND ALL TERMS AND CONDITIONS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS SET FORTH BELOW, YOU MAY NOT USE THE SAPAPP SERVICE. This Privacy Policy applies to the information (including personal information) collected through SAPAPP. For the purpose of this Privacy Policy, "personal information" means information that identifies you personally, either alone or in combination with other information available to us. Individual information does not include device or usage information that cannot be used to identify you personally, nor does it include "aggregate" information, which is data we collect about the use of SAPAPP or about a group or category of services or users, from which individual identities or other personal information have been removed. This Privacy Policy is part of and incorporated into the SAPAPP Terms of Service ("Terms of Service").

What & How of Information We Collect
When you visit our website, we automatically gather some information. For example, it is regular for your Web browser to automatically send information to every website you visit, including ours. Such information includes your computer's Internet Protocol ("IP") address, access times, browser type and language, and referring website addresses. We also collect information about your computer's operating system and information about your usage and activity on the Site. In addition to this, during registration, we collect Company Name and Contact Number. This information is essential for the core functionality of the app. Specifically:

  • Company Name: This identifies the commissioning party, ensuring the evidence collected is properly attributed and verifiable for compliance purposes. Accurate identification is crucial for producing reports that meet Part L of the Building Regulations.
  • Contact Number: A valid contact number is necessary for verification and follow-up. It allows us to clarify details or confirm data accuracy during the evidence-collection process, ensuring that all information meets regulatory standards.
These details are integral to the app’s ability to support the production of compliant and legally valid On-Construction Energy Performance Certificates (OCEPC) and to meet Part L requirements. Without this information, the evidence may lack the necessary verification and traceability.

Cookies
We automatically collect certain information with the use of "cookies." Cookies are temporary data files that are saved on your hard drive by a website. Among other things, the use of cookies helps us to improve the Site and your experience on the Site. We use cookies to see which areas and features of the Site are most popular, to count the number of computers accessing the Site, to personalise your experience, and to remember your preferences. If your browser is set not to accept cookies or if you reject a cookie, you may not be able to access certain features or services of the Site.

Content and Metadata
Images may be accompanied by additional Content or may include metadata like date & time, signature, text, Geotag. This causes your Content more searchable by others and more interactive. If you Geotag your image or tag your picture using others' APIs then your latitude and longitude will be added with the photo and maybe searchable (e.g., through a GPS location feature) if your image is made public by you in accordance with your privacy settings.

Storage of Information & Transfer of Data
Most of the information we collect on our servers. If you are using SAPAPP from a country other than the country in which our Web servers are located (currently Euro-based hosting in Google Cloud), the various communications will necessarily result in the transfer of information across international boundaries.

How We Use Your Personal Information
We use personal information collected through SAPAPP to: Communicate with you. Process your requests and transactions. Improve SAPAPP. Customise the services and/or products we provide to you. Assist with our product and service development. Perform marketing activities. Provide relevant advertising. Ensure compliance with Part L of the Building Regulations and support the production of compliant evidence for OCEPC reports. These uses ensure that the information we collect directly supports the core functionality of SAPAPP and maintains legal compliance.

With Whom We Share Your Personal Information
Personal information (and non-personal information) collected through SAPAPP may be shared with companies and organisations that perform services on our behalf (for example, companies that provide data management or other support services such as data storage and Web hosting services). We may share your personal information with third parties to serve you relevant advertising and market our products, but we will not sell your personal information. Additionally, we may disclose personal information when necessary to: Comply with applicable law (e.g., in response to a valid court order or subpoena). Prevent or investigate a possible crime, such as fraud or identity theft. Enforce the Terms of SAPAPP or other agreements. Protect the rights, property, or safety of us, our users, or others. Ensure compliance with Part L of the Building Regulations and related legal requirements.

Right to Erase
Users of SAPAPP have the right to request the deletion or removal of their personal data where there is no compelling reason for its continued processing. This right is also known as the "right to be forgotten." If you wish to exercise your right to erasure, please contact us using the contact details provided in this privacy policy. We will respond to your request within a reasonable timeframe and take necessary steps to delete your personal information from our systems, unless we are legally obligated to retain it. Please note that certain exceptions may apply, such as when the processing of your personal data is necessary for compliance with legal obligations or for the establishment, exercise, or defence of legal claims. We are committed to ensuring the protection of your privacy rights and will make every effort to accommodate your requests in accordance with applicable data protection laws.

Security of Your Personal Information
We take reasonable security measures to protect your personal information (including preventing the loss, misuse, unauthorized access, disclosure, alteration, and destruction of your personal information). However, we cannot guarantee that unauthorised third parties will not be able to defeat our security measures.

Changes to our Privacy Policy
We may change our Privacy Policy from time to time. If we make any changes to this Privacy Policy that we think materially alter your rights, then we will post the latest policy to this site and change the "Last Updated" date above. We encourage you to review this Privacy Policy whenever you visit SAPAPP to understand how your personal information is used.

Questions
If you have any questions regarding our Privacy Policy, please email info@sapapp.co.uk.